Policies & Fares

Rockwall Shuttle Policies & Fares

We comply with the City of Dallas Transportation-For-Hire Ordinance, Chapter 47A.

Fares

Fares are based on the trip from the point of origin to the final destination and vary according to the time of day. A $25.00 surcharge is added from 10pm to 6am.

DFW Base Fare

The base fare from Central Rockwall to DFW is $142.00 each direction. Other pickup points are priced from the base fare, plus or minus.

Wait Time

Wait time is calculated at $75.00 per hour, in 15-minute segments.

Zero Tolerance

The Shuttle has a Zero Tolerance policy for all intoxicating substances. Drivers are forbidden to use intoxicating substances prior to, and during, an engagement.

Ownership & Contact

The Shuttle is a DBA of Ambler Associates Inc. The point of contact is Peter Ambler at 214-502-7816 or [email protected].

Accessibility

The Shuttle is not wheelchair accessible. Folding wheelchairs can be accommodated. All our vehicles are Toyota or Honda minivans with ample room for luggage and one folding wheelchair.

Complaints

Customers may direct complaints of any kind to the City of Dallas, Transportation For Hire, 3448 West Mockingbird Lane, Dallas, Texas. Phone 214-670-3161.

Our Safety Standards

  • Every driver is background checked.
  • All passengers are covered by our commercial insurance.
  • Clean, sanitized vehicles for every ride.
  • Door-to-door service, 1 to 6 passengers per vehicle.
  • Reservations recommended - call or text 469-434-9047 or 214-502-7816, or use our booking form.

Wednesday Special

20% off all rides every Wednesday, all day and night.

Questions about fares? Call us.

Door to door, 1 to 6 passengers. Call or text 469-434-9047 or 214-502-7816.

Call 469-434-9047